CITYMAX HOTEL BUR DUBAI, Dubai – A Smart Stay in the City
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Key details
About the Hotel
Kuwait Street Mankhool Area,
Dubai,
United Arab Emirates,
116121,
Dubai
Rooms & Amenities
Citymax Hotel Bur Dubai offers 348 rooms, including standard double or twin rooms, superior rooms, and executive suites. Each room includes free WiFi, a flat-screen TV, a workstation with Bluetooth connectivity, and a 10-inch mattress. Superior rooms have views of the River Nile or the city skyline. Executive suites provide access to a private lounge. Wheelchair-accessible rooms are available.
Dining Options
The hotel features multiple dining venues: Sizzling Wok serves Pan-Asian cuisine, Claypot offers Indian dishes, and City Café provides all-day dining with buffet and à la carte options. The Huddle Sports Bar & Grill screens live sports, and the Aqua Pool Bar serves drinks by the rooftop pool. A 24-hour Lavazza coffee shop is available for quick bites.
Leisure & Facilities
Guests can use the rooftop temperature-controlled swimming pool, a well-equipped gym, and a pool table at The Huddle Sports Bar. The hotel also has meeting rooms with modern AV equipment for business events.
Location & Transport
Located in Bur Dubai, the oldest part of the city, the hotel is a 5-minute walk from Meena Bazaar and 1.5 km from Bur Juman Shopping Center. Dubai Museum is 3.3 km away, and Dubai International Airport is a 30-minute taxi ride. Public transport links provide easy access to major attractions like Burj Khalifa (7.7 km).
Guest Services
The hotel offers a 24-hour front desk, daily housekeeping, and a concierge service for car rentals and travel arrangements. Staff members speak English, Arabic, French, Russian, and Hindi. An ATM and currency exchange are available on-site. Smoking and non-smoking floors are designated for guest preference.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Double Room includes Food & Beverage excluding room dining
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Free parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Key card access
Sports & Fitness
Fitness centre
Billiard tables
Darts
Services
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Fax/Photocopying
Spa & Leisure
Rooftop pool
Seasonal outdoor pool
Sun loungers
Room features
Air conditioning
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Location
Kuwait Street Mankhool Area,
Dubai,
United Arab Emirates,
116121,
Dubai
Map view
Kuwait Street Mankhool Area,
Dubai,
United Arab Emirates,
116121,
Dubai
City landmarks
Mall
The Dubai Mall
3.8
mi
Museum
Dubai Museum
1.2
mi
Tower
Burj Khalifa
3.9
mi
Fountain
The Dubai Fountain
3.9
mi
Landmark
Al Fahidi Historical Neighbourhood
1.3
mi
Park
Zabeel Park
1.6
mi
Landmark
Dubai Creek
1.5
mi
Market
Meena Bazaar
1.0
mi
Gallery
XVA Gallery
1.1
mi
Landmark
Sheikh Saeed al-Maktoum's House
1.5
mi
Landmark
The Dubai Heritage Village
1.3
mi
Mall
Bur Juman Shopping Center
1.1
mi
Landmark
Bur Dubai Abra Dock
1.3
mi
Gallery
Majlis Gallery
1.0
mi
Gallery
Al-Serkal Cultural Foundation
1.0
mi
Mosque
Grand Mosque
1.3
mi
Museum
Coffee Museum
1.2
mi
Landmark
Dubai Frame
1.7
mi
Landmark
Shiva and Krishna temple
1.4
mi
Museum
Etihad Museum
1.5
mi
Landmark
Sheikh Mohammed Centre for Cultural Understanding
1.2
mi
Landmark
BurJuman
3400 ft
Landmark
Fabindia
2100 ft
Landmark
Bur Dubai Souq
5100 ft
Event hall
World Trade Centre
1.6
mi
Shopping Area
The Arabian Ranches Souk
3600 ft
Museum
Al Shindagha Museum
1.2
mi
Mosque
Grand Bur Dubai Masjid
1.3
mi
Landmark
Al Fahidi
1.2
mi
Nearby
moti didi karama
2000 ft
Restaurants
Happy Lemon Burjuman Centre - Dubai
2700 ft
Al Mankhool Rd BurJuman
Filli Cafe
1500 ft
7th Street Al Mina Road
McDonald's
1800 ft
Mankhool Mankhool Rd
Popeyes Chicken & Seafood
2000 ft
Al Attar Shopping Mall Al Kuwait St
Caspian Special Kabab
3800 ft
Al Raffa Al Raffa St Al Raffa
Golden Gate Restaurant
3600 ft
Al Raffa Al Kuwait St
Multi Food Rest & Cafeteria
3400 ft
Rolla St
McDonalds Al Khaleej Centre
3500 ft
Mankhool Mankhool Rd
Amritsr Restaurant
3500 ft
Al Attar Center
Barrio Fiesta
3000 ft
Al Mankhool Sheikh Khalifa Bin Zayed Rd 3rd Floor
Chappan Bhog
3500 ft
Sheikh Khalifa Bin Zayed Street Al Attar Centre
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 26 reviews
7.3
7.3/10 based on 6840 reviews
Malcolm
United Kingdom,
May
2024
9.0/10
My stay at City Max Hotel was wonderful overall. The rooms were clean and comfortable, and the staff, especially Soumoliya at the reception, provided excellent service every weekend and during our trips. The location was very convenient, although finding a taxi could be a bit challenging at times. The dining experience offered delicious freshly cooked vegetarian Indian food. The facilities were great, making our stay enjoyable.
Rooms
9.0
Our room on level 6 with a patio view and a bath tub was lovely. The queen size bed was comfortable for me and my partner.
Service
10.0
The service, especially from receptionist Soumoliya, was top-notch. I appreciate the alertness and great service provided consistently during our stays.
Location
8.0
The hotel's location in the Bur Dubai area was very central and convenient, especially for our business needs. It was near the train station and city center.
Dining
9.0
The dining experience exceeded our expectations with a variety of freshly cooked vegetarian Indian dishes that were truly indulgent.
Facilities
9.0
The hotel facilities were well-maintained and added to the overall experience of our stay.
Fred
United States,
April
2024
7.2/10
The hotel is centrally located in Dubai, making it convenient for exploring the city's sights and accessing public transportation easily. The rooms are adequately equipped and clean, although the temperature control for the baby crib could be improved. The service quality varies, with some staff members providing exceptional and friendly service while others may come across as rude.
Rooms
7.0
The rooms come with basic amenities and a bathroom, but the temperature control for the baby crib was challenging as it was too cold even with the air conditioning off.
Service
6.0
Some staff members provided wonderful and friendly service, but there were instances of rudeness at the reception desk.
Location
8.0
The hotel's location is convenient, near major malls, public transport stops, and in the bustling center of Dubai, offering easy access to the city's attractions.
Dining
7.0
Dining options were not included in the standard fare, and for vegetarian guests, the choices may be limited. However, there are some varieties available, including Tuscan cheese.
Facilities
8.0
The hotel offers standard facilities such as room service, dry cleaning, laundry, and tours/ticket assistance.
John
United Kingdom,
April
2024
8.2/10
The hotel offered comfortable rooms with a microwave and a king-size bed, but the absence of bathtubs and the cold environment, even with the air conditioning off, were minor drawbacks. The service was exceptional, with a dedicated staff providing great assistance in various aspects of the stay. The location was convenient and close to many attractions and public transport options. The dining experience was satisfactory, particularly for Vegetarian meals. Overall, the hotel provided good value for money with some room for improvement in certain areas.
Rooms
8.0
Although the rooms lacked bathtubs and were a bit cold even with the air conditioning off, they were spacious and offered a comfortable king-size bed along with a convenient microwave.
Service
9.0
The service experience was exceptional, with the staff consistently providing great assistance throughout the stay, enhancing the overall enjoyment and comfort.
Location
9.0
The hotel's location was excellent, offering easy access to key sights in Dubai, being centrally located with proximity to public transport options and various Indian dining outlets.
Dining
7.0
The dining experience met expectations, especially for Vegetarian options, providing freshly cooked meals that were satisfying.
Facilities
8.0
Frank
United Kingdom,
March
2024
8.6/10
I found this hotel to be right at the center of Dubai, making it super convenient for exploring the city. The rooms were comfy and offered a lovely view of the Burj Khalifa, but I wish there was an extra bottle of water provided. The service was exceptional, with the staff always attentive and providing great service. The location was ideal, close to public transport options and major malls. The dining experience was delightful with a variety of freshly cooked Indian dishes, but a bit pricey. Overall, a great stay with some room for improvement.
Rooms
8.0
My room was spacious and had a king-size bed with a view of the Burj Khalifa. I enjoyed the bath tub as well.
Service
9.0
The reception desk staff was always on alert to provide great service. I appreciated the consistent excellent service during my stays.
Location
10.0
The hotel's location is at the center of Dubai, making it easy to access public transport and major attractions. Very convenient!
Dining
7.0
The dining experience was delicious with a variety of freshly cooked Indian dishes. However, the prices were a bit on the high side.
Facilities
The hotel offered great facilities for a comfortable stay.
T.
United Kingdom,
March
2024
8.4/10
The hotel offers comfortable rooms with a nice view of Burj Khalifa and basic necessities, however, the air conditioning machines near the windows can be noisy at times. The service was exceptional, with very friendly staff members, especially the night shift reception desk. The location is conveniently situated near public transportation options and major attractions, making it easy to explore the city. Dining options were not included but offered freshly cooked food with various choices. Overall, a great value for the money.
Rooms
8.0
My room had a nice view of Burj Khalifa with a king-size bed, and it had all the basic necessities for a comfortable stay.
Service
9.0
The staff provided wonderful service, and I was impressed by their friendliness, especially the night shift reception desk.
Location
9.0
The hotel is centrally located, close to downtown areas and easily accessible by public transport, which was very convenient for exploring the city.
Dining
7.0
Although dining was not included, the freshly cooked food with many options was satisfying and worth the price.
Facilities
9.0
The hotel provided excellent facilities that made my stay more enjoyable and convenient.
William
United Kingdom,
March
2024
7.6/10
The hotel offers rooms with a nice view and patio view, but there was an issue with the cleanliness. The service was excellent overall, except for a rude staff member during the night shift. The location is centralized with easy access to public transport. Dining options were not included in the standard fare. The hotel facilities were adequate.
Rooms
7.0
I enjoyed the rooms with a nice view, and the patio view was lovely despite a cleanliness issue with the bed.
Service
8.0
The staff provided great service during my stay, except for one rude staff member during the night shift.
Location
9.0
The hotel is centrally located, making it convenient to access public transport easily
Dining
6.0
The dining options were not included in our standard fare, which was a downside.
Facilities
8.0
The hotel facilities met our needs during the stay.
Robert
United Kingdom,
February
2024
7.0/10
The hotel has a lovely view, but the extra bottle of water in the room was too cold even with the air conditioning off. The air conditioning machines near the windows were a bit bothersome.
Rooms
7.0
The room had a good view, but the extra bottle of water was too cold, and the air conditioning machines near the windows were noticeable.
Service
5.0
The service at the reception desk was rude without any customer service, but the night shift staff provided wonderful and friendly service.
Location
8.0
The hotel is centrally located where public transports are easily accessible, but it is comfortably distant from downtown.
Dining
7.0
Vegetarian options were not included in the standard fare, but the food was freshly cooked.
Facilities
8.0
The hotel offers tours/ticket assistance.
Andy
United Kingdom,
January
2024
8.2/10
The hotel offers a variety of room options catering to different preferences, from those with stunning views of Burj Khalifa to others near the air conditioning machines. The location is central and convenient, close to various attractions and public transportation. However, some rooms may overlook a construction site, affecting the overall experience.
Rooms
8.0
I stayed in a room with a view of Burj Khalifa, and it was absolutely amazing. The room was cozy and clean, but I could hear the noise from the nearby air conditioning machines at times.
Service
9.0
The service here is top-notch! The staff always takes care of us so well during our weekend stays. However, there was a mix-up with my request once that led to a small inconvenience.
Location
9.0
The hotel is centrally located, making it easy to access the business district, malls, and public transport. It's a great spot for those wanting to explore Dubai.
Dining
7.0
The dining options were varied and suited different tastes. I did wish that more gluten-free products were available for those with dietary restrictions.
Facilities
8.0
The hotel offers a range of facilities that enhance the overall stay, including room service and laundry options.
Kevin
United Kingdom,
January
2024
7.0/10
The hotel is in a central location, making it convenient to access public transportation easily and explore Dubai's main attractions. The rooms offer a nice view but are tainted with a strong perfume smell and had some clothing left by the previous guest. On the positive side, the beds were comfortable even though they were two single beds attached together. The service quality varied, with some staff members being incredibly helpful and courteous while others lacked basic customer service skills. The dining options were not included in the standard fare, but the food was freshly cooked and offered a good variety. The hotel facilities were adequate, catering to basic needs.
Rooms
7.0
The rooms have a nice view, but the perfume smell and leftover clothing were off-putting.
Service
6.0
The service quality varied, with a mix of attentive and rude staff members.
Location
8.0
The hotel is centrally located, close to public transport and major landmarks.
Dining
7.0
The dining experience offered freshly cooked food but came at an additional cost.
Facilities
7.0
The hotel facilities met basic needs.
Christopher
United Kingdom,
January
2024
8.4/10
The hotel offers a great stay with comfortable rooms but has a downside with the view from some rooms. The service is excellent, though, ensuring a pleasant experience. Located conveniently in the heart of the city, this hotel provides easy access to transportation. The dining options are varied, catering well to different preferences. Overall, a satisfying stay with some minor drawbacks to consider.
Rooms
8.0
My room with two single beds was cozy and clean, providing a comfortable stay.
Service
9.0
The staff at this hotel go above and beyond, always ensuring a great experience for me and my partner during our stays. Their dedication to customer service is commendable.
Location
9.0
The hotel's location is central, making it easy to access public transportation and various attractions in Dubai.
Dining
8.0
The dining experience offered a good selection of freshly cooked food, catering well to different preferences.
Facilities
8.0
The hotel provides a range of facilities that enhance the overall stay, ensuring convenience and comfort for guests.
Thomas
United Kingdom,
December
2023
8.2/10
I had a wonderful stay at City Max Hotel. The rooms were comfortable and had a nice view. The service was exceptional with consistently great assistance from the reservation and front office team. The location is convenient, close to public transport and in the lively Bur Dubai area. The dining options offered a variety of freshly cooked Indian food. Overall, it was a pleasant experience with a few minor drawbacks.
Rooms
8.0
The rooms were comfortable and provided a nice view.
Service
9.0
Location
9.0
The hotel's location in Bur Dubai is ideal, near public transport and in a vibrant area.
Dining
8.0
The dining experience was satisfying with a good selection of freshly cooked Indian food.
Facilities
8.0
The hotel offers a variety of facilities to enhance the stay.
Josh
United Kingdom,
November
2023
8.0/10
The hotel offers a great view of Burj Khalifa from the room with a queen-size bed perfect for two. The microwave was a convenient addition, though the presence of someone else's clothes in the bed was a bit bothersome. Service was exceptional, especially with attentive staff on the night shift. The location, near the metro station and in the lively Bur Dubai area, was ideal for exploring the city. The dining experience included freshly cooked food but was not part of the standard fare. Overall, a comfortable stay with some minor drawbacks.
Rooms
8.0
The room provided a nice view of Burj Khalifa and was equipped with useful amenities like a microwave.
Service
9.0
Location
9.0
The hotel's location in Bur Dubai, near the metro station and within easy reach of stores and malls, was very convenient for exploring the city.
Dining
7.0
Facilities
7.0
The hotel facilities were adequate for a comfortable stay.
John
United States,
November
2023
7.0/10
The hotel has a great location in the center, close to malls and metro stations. The rooms have a strange smell and lacked basic amenities like a microwave. The service was outstanding with friendly staff, except for one rude encounter. The dining experience had limited options, but the hotel is near good supermarkets. Overall, a convenient stay with some room for improvement.
Rooms
5.0
The rooms had an awful perfume and lacked essential amenities.
Service
9.0
The staff provided excellent service with a few exceptions.
Location
8.0
The hotel's location is convenient, near malls and metro stations.
Dining
6.0
The dining options were limited, but good supermarkets are nearby.
Facilities
7.0
The facilities were average but could use some improvement.
John
United Kingdom,
October
2023
8.4/10
The hotel is set in the lively Bur Dubai area, making it convenient for exploring the city and accessing public transportation easily. The rooms offer a great view of Burj Khalifa but might need improvement in providing baby cribs. The service is exceptional, with attentive staff ensuring a pleasant stay. The location is central, close to Dubai Metro stations and La Mer Beach, perfect for both leisure and business travelers. Dining options are varied and cater to different preferences. Overall, a good choice for a comfortable stay with friendly service.
Rooms
8.0
The rooms provide a nice view of Burj Khalifa.
Service
9.0
The staff consistently delivers great service, especially Soumoliya at the reception during the night shift.
Location
9.0
The hotel's central location offers easy access to public transportation and key attractions.
Dining
8.0
The dining options are diverse, catering to various dietary needs.
Facilities
8.0
The hotel offers a range of facilities to enhance the stay.
Francis
United Kingdom,
September
2023
8.4/10
The hotel is perfectly located in the center of Dubai, making it easy to access public transport and major attractions. The rooms offer stunning views of the Burj Khalifa, but unfortunately, they lack bathtubs. The service is outstanding, with attentive and friendly staff, although there were some rude customer service experiences. Dining options are varied but not always included, while the facilities are top-notch.
Rooms
8.0
I loved my room with a big comfortable bed and a view of the Burj Khalifa.
Service
9.0
The staff always provided excellent service, making every stay special and memorable, except for occasional instances of rude customer service.
Location
9.0
The hotel's central location near metro stations and key sights of Dubai was very convenient.
Dining
7.0
The dining options were diverse, but not all meals were included in the standard fare.
Facilities
9.0
The hotel offers great facilities for a comfortable stay.
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